Windows: Right-click your network icon in the system tray and select Open Internet and Network Settings, then click Network and Sharing Center. Select any DNS servers listed, and then tap the - button to remove them and apply your changes. Mac: Open System Preferences, select Network, Advanced, and then click the DNS tab. To fix that, just open your DNS settings and remove any alternate DNS servers. Many public Wi-Fi networks use their DNS server to tell your computer which login page to open-which doesn't work when you're using an alternative DNS server. If you've ever added Google DNS, OpenDNS, or any other alternative DNS to your network settings, though, that may be your problem. And that's good, at least with public Wi-Fi: your login page is more likely to load, and you won't need these tips. If you don't know where to change your DNS settings, you're likely fine your computer by default automatically picks up a DNS server from the Wi-Fi router, which is what the public Wi-Fi expects you to use automatically. If there's one other tip to remember, it's this-the trick that usually gets login pages to load: turn off your alternate DNS server.ĭNS servers, or domain name servers, match domain names such as to its server's IP address-which makes it much easier to visit websites than typing in 52.0.36.104. You might speed up your internet with a different DNS server-but not when connecting to public Wi-Fi. Your Bear is excited to help keep your internet connection secure, but if you have any questions about TunnelBear, our friendly Support Bears are always available. In the TunnelBear app, click “Ok, verified!” to bring you to the map.Ĭlick the arrow next to the tunnel name (in this example, "Fastest") to display the country list.Ĭlick the country you'd like to connect through. If you already have an account, you can skip to Get Connected. If you just signed up, check your email for a verification from TunnelBear and click “Verify my account”. Read the Quick Guide by clicking on the “Next” button or click on “Skip” to continue. The User Name should be filled out by default.Ĭreate a Free Account if you haven’t already signed up for TunnelBear.Įnter your email address and create a strong password, click "Create" and then skip to Verify Your Email.Ĭlick "Log in" under "Already have an account? " if you've already signed up.Įnter the account email and password you used at signup. For more information on the helper tool, check out this article.Įnter your computer's administrator password to allow the helper tool to install (Note: This is the same password you use to unlock your computer or install new programs, not your TunnelBear password). Check the box “Don’t ask again” for future installations.Ĭlick on "Install" to install the helper tool, which is necessary for your Bear to connect to our servers. Open your Downloads folder and double click on TunnelBear.zip file to extract the TunnelBear installation file.ĭouble click on the TunnelBear installation file to begin installation.Ĭlick on “Open” to open the installation window.Ĭlick on “Move to Applications Folder” to save TunnelBear on your Applications Folder. Go to /download and wait until the download finishes. Download the TunnelBear appįirst, you'll have to download the TunnelBear app from our website. In this guide, we’ll show you how to set up TunnelBear for your MacOS computer running 10.12 or newer.
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